Before you request a return:

1. If requesting to return a product, please follow the instructions below and select the appropriate type of return.
2. Once the form is received, it will be reviewed and responded to promptly with a disposition.
3. Upon receipt of an RA number, please follow the steps on the attached return guidelines.
4. Review our Warranty and Returns information

Marathon motors cannot be returned to AutomationDirect. For motor returns please contact Marathon Electric Sales and Support: Marathon Electric Sales Support

Suspected defective IronHorse motors 50hp and larger must be inspected and serviced by an EASA-approved motor shop. This requires authorization from our technical support staff to initiate such service. Search here to find a local shop nearest you: http://www.easa.com.

30-day Return

Please login to your store account if you would like to submit an online 30-day return.

In-Warranty Failure Return

Please login to your store account if you would like to submit an In-Warranty Failure Return.