AutomationDirect.com - The common sense way to buy industrial controls.   1-800-633-0405
Product Returns

Before you request a return:

  1. If requesting to return a product, please follow the instructions below and select the appropriate type of return.
  2. Once the form is received, it will be reviewed and responded to promptly with a disposition.
  3. Upon receipt of an RA number, please follow the steps on the attached return guidelines.
  4. Review our Warranty and Returns information

Marathon motors cannot be returned to AutomationDirect. For motor returns please contact Marathon Electric Sales and Support: Marathon Electric Sales Support

Suspected defective IronHorse motors 50hp and larger must be inspected and serviced by an EASA-approved motor shop. This requires authorization from our technical support staff to initiate such service. Search here to find a local shop nearest you: http://www.easa.com.

30-day Returns
Please login to your store account if you would like to submit an online 30-day return.


In-Warranty Failure Returns

Select In-Warranty Failure Return



We accept VISA, MasterCard, Discover, American Express, I-Checks, or company purchase orders.

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

Website comments and suggestions | Order Assistance/Sales | Phone: (800) 633-0405
Copyright © 1999-2010 Automationdirect.com. ALL RIGHTS RESERVED.

Site Map | Privacy Statement