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Bruce - Solutions Engineering, Tulsa in TULSA, OK wrote :
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4/17/11
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At first, it did not auto configure the remote rack. We also did not get a link light and the CPU inidicator was glowing red. Automation Direct goes into some detail about how easy it is when it works, but hardly anything about when it doesn't. We worked on it over the weekend so we did not have the benefit of technical support. We were faced with calling on Monday morning but we got it to work by slapping it around a little bit (hate to admit that, sort of like spanking a new born baby). Therefore, I'm giving a "fair" on quality. If you set a new node number in response to no comms, the data base will be populated with a missing remote rack that will have to be purged or redone with a new file to keep down the number of trash tags. Once we got it to work, everything was good though.
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