Easily migrate to the new StrideLinx Cloud

Step 1. Create a StrideLinx company on the new platform

To transfer your devices and users to the new platform, you first need to create a new company account. This can be done via stridelinx.com or in the Migration Wizard. You can use your existing email address and use the same company name.

Once set up, you can set your company branding in the Admin app.

Step 2. Set up user roles and groups

Due to the new role-based user management system, you have to assign every user to a role in the new platform. It's also possible to assign devices and users to groups. In the Admin app you can configure your own roles and groups. Before you start we advise you to take a look at our video on the new User Management system.

Watch the video on the new User Management system. If you would like to configure this later, you can choose from our predefined settings during the migration process.

Step 3. Start the Migration Wizard

In our Migration Wizard you can migrate your devices and users directly from your current StrideLinx Cloud account to the new StrideLinx Cloud. The step-by-step wizard will guide you through this process. We advise you to start small by migrating one device and a couple of users first to understand the process. During the migration process, each device remains accessible in the portal where it is located. Users can exist in both the old and new StrideLinx accounts.

If you choose not to migrate all your users and devices at once, you can always come back to the Migration Wizard to finish your migration.

Let's migrate

Start working with the Migration Wizard right away and transfer your first device and users to the new StrideLinx platform and discover all it has to offer.

Check out the FAQs below for more assistance.

Frequently Asked Questions

• What will be migrated?
  When migrating a device, all settings such as a VNC, HTTP or WebSocket Service and a data source for Cloud Logging and Cloud Notify will be transferred. All licenses, variables, tags and alarms will be migrated as well. Data reports will not be migrated. Therefore, you have to create new pages with data-logging components in the Studio App and assign these pages to your devices in the Fleet Manager.
  If you choose not to migrate all your users and devices at once, you can always come back to the Migration Wizard to finish your migration.
• What should I consider if I use Live Monitoring, Cloud Logging or Cloud Notify?
  Cloud Logging licenses and data will be transferred automatically when you transfer a device. No further action from your end is needed.
  Data reports will not be migrated. Therefore, you have to create new pages with data-logging components in the Studio App and assign these pages to your devices in the Fleet Manager.
  Cloud Notify licenses and alarms will be transferred automatically when you transfer a device. No further action from your end is needed.
• What are the most important differences between the old and new platform?
  Firstly, the most striking visual change is the new design, in which the platform has been divided into four apps. Each app can be used for a different purpose.
  Check out our videos on the new features for more insight in how to use the different apps.
  Secondly, the new user management system allows for more customization by assigning every user to a role with the possibility to divide your devices and users into groups.
  Finally, you have more freedom to decide yourself what your IoT portal will look like with the new design options of the Studio. You can even see data from multiple machines in one dashboard with card view.
• Do I need to make any changes to my routers?
  No, they are fully compatible with the new platform. No extra steps need to be taken. If you want to add new routers, you can simply add them as new devices from the Fleet Manager in your new StrideLinx account.
• What will happen with my premium branding URL?
  When you use our premium branding solution, users will be able to keep using your current URL. After the setup of your new StrideLinx account, please contact us at techbox@automationdirect.com. We will link your URL to your new StrideLinx Cloud portal.
• How will users in my company experience the migration?
  Users will receive a new invitation email when migrated. After accepting that invite they need to log in at stridelinx.com.
• What will happen with the StrideLinx mobile app?
  We have released a brand new mobile app to use with the new platform for iOS and Android devices, please download the new app when you migrate to the new cloud and don't forget to inform your customers as well. The new app only consists of the portal part of the new platform. The Fleet manager, Admin and Studio apps are only accessible via your browser.
  
• How long will the old platform remain available?
  The old platform will remain available for the foreseeable future, but there are no plans to develop it any further. We do not yet have any plans to discontinue this platform. We will re-evaluate the status of the old platform at the end of 2021 and will give all users a one-year-warning if/when we decide to discontinue the platform.