How to access the Software License Key Code and how to transfer the Key Code. (VID-WH-0015)
hello and welcome to automationdirect help in this exercise we will go over how to access your software license key code and how to transfer ownership to another person or company we retain a copy of the proof of purchase for direct soft 5 see more kept direct and look out direct let's get started first we will review how to retrieve the keycode for directsoft5 you must be logged in to access the keycode at the top of the page on the green shopping toolbar under my account select software maintenance enter your email address and select send to have the key code emailed to you you can also transfer ownership of the software to another registered user or company on a separate account to transfer ownership select the link in blue text click here to transfer license fill out all of the information then select the push button transfer license this creates a transfer id and an email will be sent to the recipient the new owner of the software will log in and enter the transfer id under ownership transfer and select the push button claim ownership the license information will display evidence that the transfer was successful the ownership date should reflect the date of the transfer to retrieve the key code for c-more kept direct and lookout direct you will need to contact customer service or tech support with proof of purchase still having problems or have questions give us a call at 1-800-633-0405 select option 2 for sales then 3 for the web team
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