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AutomationDirect offers lots of ways to get free technical support. Check out this video to learn how.
AutomationDirect Free help includes: A support site with links to all kinds of helpful information, and forums full of automation professionals that love to share their years of experience – of course, don’t post any questions for AutomationDirect’s support team there – they don’t check the forums on a regular basis. There’s tons of app notes to help you learn about the products, Frequently asked questions – always great place to start, Example programs, troubleshooting guides that will walk you through debugging many of your issues. All of the FREE software and firmware downloads are here, and there is even a link to take you to CAD drawings and compliance documents. Use this link to send support a question via e-mail, and when all else fails, how about a good old fashioned phone call where our award winning support staff will be happy to you during regular business hours. If you need more help, contact one of our qualified system integrators, get training, request the support DVD which is packed full with a lot of this information or you can even click here to request a return authorization. As you can see, there are lots of ways to get help and they are all just one click away with AutomationDirect.