AutomationDirect Privacy Policy

This Privacy Policy is intended to help you understand how Automationdirect.com Inc. collects, uses and safeguards information provided through its websites and mobile applications. It does not cover information that is collected or obtained by us through other means.

What data is collected

1. Data provided by you to us during the any interactions with us, for example registration, ordering, forum posts, emails and online support cases.
2. Information collected via Automated means. This include but is not limited to cookies, search history, and browsing history. This also includes information about specific articles, discussions, products and any other interactions. We may use third party services to collect some of this data. We also collect technical information about your browser and computer.
3. Third party information. This includes but is not limited to address verification and commercial credit checks when you apply for credit.

How is the data used

1. To provide you with our products and services. For example, order fulfillment and returns, customer service, and to personalize your shopping experience
2. Marketing and advertising. We you your information to provide you with advertising and other promotional information
3. Other Uses. Your data may be used for survey, market research, fraud prevention, technical support, and legal compliance.

How is the data shared

1. Automationdirect.com Inc. does not sell your data.
2. Shipping and fulfillment. This include delivery services, address verification, and information sent to vendors for the purpose of shipping products direct from their locations or via their services.
3. Financial Transactions. Your information is shared with commercial credit agencies; tax service providers for the purpose of calculating tax; credit card, billing and payment processing companies; and fraud prevention services.
4. Warranty and licensing information send to our vendors.
5. Legal obligations. This includes satisfying applicable laws and regulations, legal process or valid government requests. This also includes protecting our property, business, and customers form imminent harm.

How is the data protected

1. Automationdirect.com Inc. uses industry standard security protocols to protect data stored on our system and branded third party sites.
2. We follow the protocols set forth by the Payment Card Industry Security Standard (PCI DSS) to protect credit card data.
3. Automationdirect.com Inc. may direct you to other third-party sites, we cannot be responsible the security of those sites.

Copyright 2025 AutomationDirect Inc.

Rev 2 - 07/01/2020

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